Privacy Policy

Technosmith Limited is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Technosmith Limited (Company No. 15756799) is a UK-registered digital services provider with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.

2. What Data We Collect

• Name, email address, phone number
• Business/company name and project details
• IP address and browser data via cookies
• Messages sent via our contact forms

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide services
• Process quotes, contracts, and invoices
• Improve our website and user experience
• Send service updates or marketing (with your consent)

4. Legal Bases for Processing

We process personal data under one or more of the following legal bases:

• Consent (e.g. newsletter signup)
• Contract (e.g. service delivery)
• Legal obligation (e.g. record-keeping)
• Legitimate interest (e.g. improving our services)

5. Data Sharing

We never sell your data. We may share it with trusted service providers such as:

• Payment processors (e.g. PayPal, Stripe)
• Website hosting providers
• CRM and communication tools
• Regulators or legal authorities where required

6. Data Storage & Security

Your data is securely stored on servers based in the UK or EEA. We apply strict security protocols, encryption, and access controls to protect your data.

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (ico.org.uk)

8. Cookies

We use cookies for analytics, performance, and personalization. By continuing to use our website, you consent to the use of cookies in accordance with our Cookie Policy.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Contact Us

If you have questions or requests regarding your personal data, please contact:

Data Controller: Technosmith Limited
Email: info@technosmith.co.uk
Phone: +44 7822 033484

We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.